Maintenance and Support
In the case of a perpetual acquisition licence, the support is provided during the software’s year of warranty.
You can contact us by phone and email to describe your problem. We will acknowledge receipt the same day and give you an availability date for the change.
Our software is continuously developed with 2 updates per year.
To cover the period after the year of warranty, we propose a maintenance contract. It contains options to meet your needs.
Our software is continuously developed, there are between 2 updates per year. These updates are free of charge during your software product’s year of warranty. Depending on the chosen maintenance plan, you will also receive these updates.
For more details, you can read our AxesSim’s Licence policy.